Your query from 白蘭部落 to 星巴克新竹新豐門市

Route & Vehicle

白蘭部落311台灣新竹縣五峰鄉桃山村18鄰

星巴克新竹新豐門市304台灣新竹縣新豐鄉新興路202號

~ 1 hr 19 min (49 km)

Choose your service

For solo
Carpool
Guaranteed departure
Guaranteed departure, door-to-door for one at great value.
Private ride
Point-to-point
Direct A-to-B transfer
Direct A-to-B transfer with round-trip discount available.
For group
Hourly ride
Charter from 2-12 hours
Hourly charter from 2 to 12 hours, with full flexibility.

FAQ

What are the payment mode?

Can I modify my order details?

If you need to modify your booking, please reply directly to your confirmation email with the details you wish to change. Our team will assist you. Please note the modification deadlines for each service: ・Private Transfer / Hourly Ride: Requests must be submitted before 6:00 AM (Taiwan time) on the day before your ride. Late requests may be accepted depending on vehicle availability; if approved, a modification fee of at least NT$200 will apply. ・Carpool Service: Requests must be submitted before 12:00 PM (noon) two days prior to your ride. Late requests cannot be modified and paid adjustments are not accepted. Thank you for your understanding.

How to cancel a tripool reservation? Is there any cancelation fee?

There is no fee to cancel your trip and we offer a full refund. However, you must complete the order cancellation application within the following specified time (https://lihi1.com/8Q4fV). If the specified time is exceeded, no refund will be provided. If it is caused by natural disasters, a full refund will be provided. Point-to-Point and Hourly Ride: Cancellations made before 6:00 AM on the day before the ride will be fully refunded. Carpool: If you cancel your trip before 12:00 PM two days prior to your ride, we will provide a full refund. If you cancel between 12:00 PM two days prior and 6:00 AM the day before your ride, we will provide a 50% refund. Once your cancellation request is submitted, we will proceed with the refund within a working day. The process will go through the third-party payment system which tripool uses and your credit card/bank system. Generally, it takes two weeks to return your fund to your account. During the Covid-19 pandemic, the process takes longer caused by the banks and it may be up to three weeks. Or you can request an equivalent value coupon and you can use it immediately.

How long in advance can I book a service?

One-way private car and hourly charter: It is recommended to complete your booking by 6:00 AM the day before your ride to get the best price. Final booking time: If your departure is in the morning, the latest booking time is by 6:00 PM the day before. If your departure is in the afternoon, you can book up to 2 hours before departure. . Carpool: You can book until 6:00 AM the day before your ride. Cancellation rules vary depending on when you book.

What's the difference between point-to-point, hourly ride, and carpool

. One-way private car: We provide you with a one-time point-to-point pick-up and drop-off service. The vehicle is exclusive for the entire journey and will not be shared with other passengers. Special value-added services are available, such as safety seats, micro-moving, and pet-friendly cars. . Time charter: It is charged by the hour and provides you with more flexible car options. It is suitable for city sightseeing, visits to multiple locations or trips that require multiple stops. You can freely arrange your itinerary and use a dedicated vehicle for the entire journey. Special value-added services, such as safety, can be added. Seats, micro-moving, pet-friendly cars. Carpool: Share the vehicle and costs with other passengers. Our system intelligently matches riders with similar routes, offering more affordable prices. This option is ideal for those who are budget-conscious, enjoy meeting new people, or care about environmental sustainability.